About PlanBienSM
We are pleased to introduce UnitedHealthcare PlanBienSM, a suite
of health plans enhanced with bilingual materials and services to better serve Spanish-speaking employees, their
dependents and their employers.
This innovative health benefits program called PlanBienSM
combines health benefit plans with unique services designed to help Spanish-speaking Hispanics and their families access health
care and health care coverage to enhance their well-being.
PlanBien transcends traditional health plans with a host of linguistically and culturally relevant health information and
customer service programs tailored to meet the unique health care needs of Latinos. These include: bilingual online provider
directories that list physician offices with Spanish-speaking doctors and/or staff; Spanish-speaking customer service
representatives to answer questions and help plan participants locate Spanish-speaking doctors; specialized educational
materials printed in Spanish including ¿Que le dijo el doctor? (What did the doctor tell you?) — bilingual photo stories
depicting how a family discusses common health concerns; and much more.
PlanBien is available now to small, medium and large businesses, labor organizations and public-sector entities. The program
features market-specific product portfolios in select markets in Florida and Texas, and will soon be available in California.
To register your interest in our products please click here.